Who we are
Arrow Security Shutters Ltd
Paragon Business Park, Chorley New Rd, Horwich, Bolton BL6 6HG
Registered in England No. 4156177
VAT No. 598 2227 05
Email: sales@arrowsecurityshutters.co.uk
Tel: 0800 633 5736
Our website address is: https://arrowsecurityshutters-co-uk.local.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Types of Data We Collect
We may collect:
- Name, email address, phone number and enquiry details
- Installation, maintenance or repair information relating to our services
- Billing and transaction details (where applicable)
- Login details for customer accounts
- IP addresses, browser information and device identifiers
- Cookies and analytics data
Data may be collected via the website, email, phone, or during service visits.
Legal Bases for Processing
We process personal data under the following lawful bases:
- Performance of a contract – providing quotations, installations, repairs, and maintenance.
- Legitimate interests – responding to enquiries, improving our services, preventing fraud, securing our systems.
- Consent – where you opt into marketing communications.
- Legal obligation – maintaining financial and compliance records.
How We Use Your Data
- Responding to enquiries and providing quotes
- Supplying and managing installations, repairs and maintenance
- Account management
- Safety and compliance documentation
- Improving website functionality and security
- Marketing (opt-in only)
Who we share your data with
We may share personal data with:
- Hosting and IT providers
- Payment processors
- Maintenance engineers and approved subcontractors
- Legal or regulatory authorities (only when required)
We do not sell personal data.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.